Returns & Exchanges
At Fiat Lux, we strive for sartorial perfection and offer a seamless 30-day return window for all unworn, premium apparel. If your selection does not meet your expectations, we are committed to facilitating a swift exchange or a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags remain attached and the garments are in their original, unworn condition.
- 3.Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized courier location; you will receive a confirmation email once our quality control team has processed your return.
